Social Media and Work: A Framework of Eight Intersections

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This article presents a review of areas in the existing research where social media and
work intersect. After delineating the two terms “social media” and “work,” the article
proceeds to outline 8 conceptualizations describing different types of intersection between
these two domains: (1) social media before work, (2) social media instead of work, (3)
social media for work, (4) social media about work, (5) social media as work, (6) social
media under work, (7) work for social media, and (8) social media after work. The article
goes on to discuss how these different conceptualizations might give rise to (empirical)
differences in how individuals experience social media and work, and how the two themes
provide different analytical foci. The article finishes with a conclusion on how research
should be sensitized to a world of post-social media work
Original languageEnglish
JournalInternational Journal of Communication
Pages (from-to)2027-2046
Publication statusPublished - 15 Apr 2021

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