Psychology and Information Search Strategy: 'Information Input Overload'

Research output: Contribution to journalJournal articleResearchpeer-review

The role of psychology in information science is restricted to user education/training on the one hand and system ergonomics on the other. Psychology cannot explain how to formulate a search strategy, which is a question of logic, knowledge of subject area and of terminology. Many ‘user studies’ do not compare users' actual behaviour against a normative model, and thereby psychologize the area. The concept of information input overload is introduced. Its definition, causes, effects and treatment are discussed. In particular, the contribution of the American psychologist Karl E. Weick is treated. Although he too must be criticized for psychologizing the topic, his proposal of 11 factors causing overload is a good starting point for further research on this topic. An alternative classification of factors affecting overload is introduced.

Original languageEnglish
JournalSocial Science Information Studies
Volume4
Issue number2-3
Pages (from-to)143-148
Number of pages6
ISSN0143-6236
DOIs
Publication statusPublished - 1984
Externally publishedYes

ID: 271561402