Museum Web search behavior of special interest visitors

Research output: Contribution to journal › Journal article › Research › peer-review

Standard

Museum Web search behavior of special interest visitors. / Skov, Mette; Ingwersen, Peter.

In: Library & Information Science Research, Vol. 36, No. 2, 20.05.2014, p. 91-98.

Research output: Contribution to journal › Journal article › Research › peer-review

Harvard

Skov, M & Ingwersen, P 2014, 'Museum Web search behavior of special interest visitors', Library & Information Science Research, vol. 36, no. 2, pp. 91-98. https://doi.org/10.1016/j.lisr.2013.11.004

APA

Skov, M., & Ingwersen, P. (2014). Museum Web search behavior of special interest visitors. Library & Information Science Research, 36(2), 91-98. https://doi.org/10.1016/j.lisr.2013.11.004

Vancouver

Skov M, Ingwersen P. Museum Web search behavior of special interest visitors. Library & Information Science Research. 2014 May 20;36(2):91-98. https://doi.org/10.1016/j.lisr.2013.11.004

Author

Skov, Mette ; Ingwersen, Peter. / Museum Web search behavior of special interest visitors. In: Library & Information Science Research. 2014 ; Vol. 36, No. 2. pp. 91-98.

Bibtex

@article{c4bbd33e252a4685a715bacf45a8258d,
title = "Museum Web search behavior of special interest visitors",
abstract = "There is a current trend to make museum collections widely accessible by digitising cultural heritage collections for the Internet. The present study takes a user perspective and explores the characteristics of online museum visitors' web search behaviour. A combination of quantitative and qualitative methods was deployed in a case study at a National Museum of Military History. Quantitatively, data from a web questionnaire survey and a user study of interactive searching behaviour were collected and analysed. Qualitatively, observation protocols were coded and analysed based on inductive content analysis. It was found that metadata elements on factual object related information, provenience, and historic context was indicated to be relevant by the majority of the respondents, characterising the group of special interest museum visitors as information hungry. Further, four main characteristics of online museum visitors' searching behaviour were identified: (a) searchingbehaviour has a strong visual aspect, (b) topical searching is predominantly exploratory, (c) users apply broad known item searches, and (d) meaning making is central to the search process.",
keywords = "Faculty of Humanities, Cultural Heritage, Museum studies, Web museum OPAC, Information behaviour, searching behaviour",
author = "Mette Skov and Peter Ingwersen",
year = "2014",
month = may,
day = "20",
doi = "10.1016/j.lisr.2013.11.004",
language = "English",
volume = "36",
pages = "91--98",
journal = "Library and Information Science Research",
issn = "0740-8188",
publisher = "Pergamon Press",
number = "2",

}

RIS

TY - JOUR

T1 - Museum Web search behavior of special interest visitors

AU - Skov, Mette

AU - Ingwersen, Peter

PY - 2014/5/20

Y1 - 2014/5/20

N2 - There is a current trend to make museum collections widely accessible by digitising cultural heritage collections for the Internet. The present study takes a user perspective and explores the characteristics of online museum visitors' web search behaviour. A combination of quantitative and qualitative methods was deployed in a case study at a National Museum of Military History. Quantitatively, data from a web questionnaire survey and a user study of interactive searching behaviour were collected and analysed. Qualitatively, observation protocols were coded and analysed based on inductive content analysis. It was found that metadata elements on factual object related information, provenience, and historic context was indicated to be relevant by the majority of the respondents, characterising the group of special interest museum visitors as information hungry. Further, four main characteristics of online museum visitors' searching behaviour were identified: (a) searchingbehaviour has a strong visual aspect, (b) topical searching is predominantly exploratory, (c) users apply broad known item searches, and (d) meaning making is central to the search process.

AB - There is a current trend to make museum collections widely accessible by digitising cultural heritage collections for the Internet. The present study takes a user perspective and explores the characteristics of online museum visitors' web search behaviour. A combination of quantitative and qualitative methods was deployed in a case study at a National Museum of Military History. Quantitatively, data from a web questionnaire survey and a user study of interactive searching behaviour were collected and analysed. Qualitatively, observation protocols were coded and analysed based on inductive content analysis. It was found that metadata elements on factual object related information, provenience, and historic context was indicated to be relevant by the majority of the respondents, characterising the group of special interest museum visitors as information hungry. Further, four main characteristics of online museum visitors' searching behaviour were identified: (a) searchingbehaviour has a strong visual aspect, (b) topical searching is predominantly exploratory, (c) users apply broad known item searches, and (d) meaning making is central to the search process.

KW - Faculty of Humanities

KW - Cultural Heritage

KW - Museum studies

KW - Web museum OPAC

KW - Information behaviour

KW - searching behaviour

U2 - 10.1016/j.lisr.2013.11.004

DO - 10.1016/j.lisr.2013.11.004

M3 - Journal article

VL - 36

SP - 91

EP - 98

JO - Library and Information Science Research

JF - Library and Information Science Research

SN - 0740-8188

IS - 2

ER -

ID: 118051336