Company Taxonomy development: The case of an international emergency response organization

Research output: Contribution to journalJournal articleResearchpeer-review

Standard

Company Taxonomy development : The case of an international emergency response organization. / Lund, Haakon; Ørnager, Susanne.

In: Aslib Journal of Information Management, Vol. 68, No. 2, 20.01.2016, p. 193 - 211.

Research output: Contribution to journalJournal articleResearchpeer-review

Harvard

Lund, H & Ørnager, S 2016, 'Company Taxonomy development: The case of an international emergency response organization', Aslib Journal of Information Management, vol. 68, no. 2, pp. 193 - 211. https://doi.org/10.1108/AJIM-09-2015-0140

APA

Lund, H., & Ørnager, S. (2016). Company Taxonomy development: The case of an international emergency response organization. Aslib Journal of Information Management, 68(2), 193 - 211. https://doi.org/10.1108/AJIM-09-2015-0140

Vancouver

Lund H, Ørnager S. Company Taxonomy development: The case of an international emergency response organization. Aslib Journal of Information Management. 2016 Jan 20;68(2):193 - 211. https://doi.org/10.1108/AJIM-09-2015-0140

Author

Lund, Haakon ; Ørnager, Susanne. / Company Taxonomy development : The case of an international emergency response organization. In: Aslib Journal of Information Management. 2016 ; Vol. 68, No. 2. pp. 193 - 211.

Bibtex

@article{5449e099fedc4df99eca9b49ffb76588,
title = "Company Taxonomy development: The case of an international emergency response organization",
abstract = "Purpose– The purpose of this paper is to explore theoretically and empirically the understanding and implementation of an information taxonomy in the UN organization World Food Programme (WFP) by analysing users{\textquoteright} information behaviour and by establishing a minimum set of cross-silo metadata (taxonomy).Design/methodology/approach– The study implies the use of both qualitative and quantitative methods. This includes desk review of key documents and interviews with information architecture staff from various WFP units; data collection carried out as semi-structured staff interviews in WFP; log analyses of search log-files from WFP intranet portal (WFPgo) from September to November 2013, the results were applied and a suggested taxonomy tested at workshops conducted for the staff in headquarters.Findings– The results reveal an organization with a high demand for easier access to information and knowledge, greater internal collaborations and stronger links with various sources of knowledge. Staff participating in the various workshops pointed out that work processes as well as the human resources component cannot be left out of a solution development.Originality/value– There has been little research carried out on current taxonomy projects in corporate environments and international emergency response organizations and few has touched on how knowledge organization systems can enhance or constrain staff{\textquoteright}s ability to access online content.",
keywords = "Faculty of Humanities, Information and knowledge management, Card sorting, Company taxonomy, Information architecture, Knowledge organization systems, Log analyses",
author = "Haakon Lund and Susanne {\O}rnager",
year = "2016",
month = jan,
day = "20",
doi = "10.1108/AJIM-09-2015-0140",
language = "English",
volume = "68",
pages = "193 -- 211",
journal = "Aslib Journal of Information Management",
issn = "2050-3806",
publisher = "Emerald Group Publishing",
number = "2",

}

RIS

TY - JOUR

T1 - Company Taxonomy development

T2 - The case of an international emergency response organization

AU - Lund, Haakon

AU - Ørnager, Susanne

PY - 2016/1/20

Y1 - 2016/1/20

N2 - Purpose– The purpose of this paper is to explore theoretically and empirically the understanding and implementation of an information taxonomy in the UN organization World Food Programme (WFP) by analysing users’ information behaviour and by establishing a minimum set of cross-silo metadata (taxonomy).Design/methodology/approach– The study implies the use of both qualitative and quantitative methods. This includes desk review of key documents and interviews with information architecture staff from various WFP units; data collection carried out as semi-structured staff interviews in WFP; log analyses of search log-files from WFP intranet portal (WFPgo) from September to November 2013, the results were applied and a suggested taxonomy tested at workshops conducted for the staff in headquarters.Findings– The results reveal an organization with a high demand for easier access to information and knowledge, greater internal collaborations and stronger links with various sources of knowledge. Staff participating in the various workshops pointed out that work processes as well as the human resources component cannot be left out of a solution development.Originality/value– There has been little research carried out on current taxonomy projects in corporate environments and international emergency response organizations and few has touched on how knowledge organization systems can enhance or constrain staff’s ability to access online content.

AB - Purpose– The purpose of this paper is to explore theoretically and empirically the understanding and implementation of an information taxonomy in the UN organization World Food Programme (WFP) by analysing users’ information behaviour and by establishing a minimum set of cross-silo metadata (taxonomy).Design/methodology/approach– The study implies the use of both qualitative and quantitative methods. This includes desk review of key documents and interviews with information architecture staff from various WFP units; data collection carried out as semi-structured staff interviews in WFP; log analyses of search log-files from WFP intranet portal (WFPgo) from September to November 2013, the results were applied and a suggested taxonomy tested at workshops conducted for the staff in headquarters.Findings– The results reveal an organization with a high demand for easier access to information and knowledge, greater internal collaborations and stronger links with various sources of knowledge. Staff participating in the various workshops pointed out that work processes as well as the human resources component cannot be left out of a solution development.Originality/value– There has been little research carried out on current taxonomy projects in corporate environments and international emergency response organizations and few has touched on how knowledge organization systems can enhance or constrain staff’s ability to access online content.

KW - Faculty of Humanities

KW - Information and knowledge management

KW - Card sorting

KW - Company taxonomy

KW - Information architecture

KW - Knowledge organization systems

KW - Log analyses

U2 - 10.1108/AJIM-09-2015-0140

DO - 10.1108/AJIM-09-2015-0140

M3 - Journal article

VL - 68

SP - 193

EP - 211

JO - Aslib Journal of Information Management

JF - Aslib Journal of Information Management

SN - 2050-3806

IS - 2

ER -

ID: 129707792