FAQ

How do I become a borrower at the library?
You can read abut the rules here: https://www.kb.dk/en/become-library-user 

What are the library's staffed opening hours?
Opening hours are Monday to Friday 10-15 except for lunch. Closed on public holidays and 24th & 31st of December. During the summer the opening hours are 10-14. Keep an eye on the homepage for special closing days. You can access the library with your KU access card anytime.

How can I contact the library?
Just email us or visit us.

Where can I find the library?
The Library's address is: Karen Blixens Plads 8, Building 14.2.46 2nd floor, 2300 Copenhagen S.

Where do I pick up my reserved books?
When you reserve a book in the catalogue you choose where to pick it up. You cannot pick up reserved books at the COMM Library, Department of Communication.

I have changed my address, who do I tell?
You have to inform the student administration office of your move AND the library. Just login and go to the 'Personal Settings'. Remember to keep your email data updated, as this address is used to send information on recall notices and mails about reservations etc. Just login to the catalogue and update.

Can I renew loans and place holds myself?
Yes, if you log in to the catalogue. To renew your loans please press your name and choose the link to "My library card" -> "Loans" -> "Renew". To place a hold on a book, conduct a search that retrieves the specific book, and have the full record displayed with all holdings. You can then place a hold by clicking on the hand icon "request". Please note that it is not possible to place holds on books or journals which are not on loan.
Note that you may have to change you pick up place for each order.

How do I get copies of printed materials?
Any journals we have here, can be copied at the library. If you need to copy other materials use your student ID/card and the xerox machine in the library 1st floor. Or use the scanner on the 2nd floor. It's free.

How will I be notified when my books are available?
When books that you have placed a hold on, or ordered through interlibrary loan, is available for you to pick up, the faculty library will notify you via e-mail. You must then pick up your book within 7 days. Bring the number from the mail to find the book.

Do I get recall notices via e-mail?
Yes. All notices from the library will be sent by email. Make sure our information is updated.

Do I have remote access to databases?
You can use the remote access to the databases. Get (remote) access by logging into the catalogue and finding links to the databases. Search them here: https://soeg.kb.dk/discovery/dbsearch?vid=45KBDK_KGL:KGL&lang=en 

Can I order books and articles from other libraries?
Yes, if the library (try the catalogue) does not hold a copy of the literature you request, please press 'Didn't find it? Or use bibliotek.dk. Please let us help you if you need journal articles outside our topic.

How can I recommend purchase of new books and journals?
Just press this link and fill out the form.

Do you offer a view of my teachers' writings?
Go to Curis. Their activities are registred here.