Can Design Rationale Help?
An Exploration of Service Designers’ Information Behaviour and Design Support Tools
PhD defence by Yu-Tzu Lin.
Can Design Rationale Help? An Exploration of Service Designers’ Information Behaviour and Design Support Tools builds on and adds to previous studies that suggest integrating design rationale to produce several benefits for service designers in managing complicated design processes.
This article-based thesis explores how mapping the information behaviour of service designers and the current digital service design support tools developed in the field of Human-Computer Interaction (HCI) might assist service design in theory and in practice.
In her defence, Yu-Tzu will introduce the study background and study design, present the four sub-studies that contribute to this PhD thesis, and discuss the findings of this work.
Assessment Committee
- Professor Per Hasle, chair (University of Copenhagen)
- Associate Professor Mette Skov (Aalborg University)
- Associate Professor Jose Abdelnour Nocera (University of West London)
Moderator of the defense
- Associate Professor Haakon Lund (University of Copenhagen)
Copies of the thesis will be available for consultation at the following three places:
- The Information Desk of the Library of the Faculty of Humanities
- Reading Room East of the Royal Library (the Black Diamond)
- Department of Communication, University of Copenhagen, Karen Blixens Plads 8