Digital communication in LAMs

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The main aim of this chapter is to explore the current state of digital communication across and between LAMs. With a multitude of possibilities for digital communication opening up, institutions and professionals need to grapple with how to take advantage of new technologies, while steering clear of pitfalls. In our chapter, we focus on the platforms that are used and the challenges they each present, as well as the tensions that develop between them. Aside from one-way communication, how do these platforms support mediation and participation? What challenges does the current digital communication present for LAMs and their users, and how do LAMs navigate this? By dividing the platforms used by LAMs for digital communication into internal, external, and cross-institutional, the chapter explores opportunities and challenges in digital communication through the concept of platformization.
Original languageEnglish
Title of host publicationLibraries, Archives, and Museums in Transition : Changes, Challenges, and Convergence in a Scandinavian Perspective
EditorsCasper Hvenegaard Rasmussen, Kersten Rydbeck, Håkon Larsen
Number of pages14
Place of PublicationLondon
PublisherRoutledge
Publication date2023
Pages130-143
Chapter10
ISBN (Print)9781032033648, 9781032037523
ISBN (Electronic)9781003188834
DOIs
Publication statusPublished - 2023

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